Shipping & Delivery
The SAFFA Shack team is dedicated to getting your order to you as quickly and reliably as possible. Here are some of the things we need to do to make that happen.
- Our courier can only deliver to a physical address
- All orders placed on Wednesday onwards in the week will only be shipped the following Monday. This is to prevent perishable items from sitting in a depot over the weekend.
- All of our boerewors is shipped FROZEN. We have dedicated a lot of time working out the best way to get you the freshest product while taking into account the delivery touch points with our courier. We use specialized temperature controlled packaging to ensure the optimum delivery of your boerewors products.
- We are not liable for the loss of any goods presented to us for delivery to a physical address
- If you provide an incorrect address or the courier company is otherwise unable to deliver the goods for any reason, the courier will return the goods to The SAFFA Shack address or as otherwise notified by The SAFFA Shack to the courier from time to time.
- The cost of re-delivery of these goods due to an incorrect address will be for the customers account
- Orders can take anything from 1-2 working days to be delivered to anywhere in New Zealand
- The SAFFA Shack does not take responsibility for delays with courier services as they are completely out of our control
- Delivery costs are determined by the amount ordered, the weight or the volume of the order (whichever is greater), where it is going and how urgent it is to receive
- Urgent orders can be delivered overnight at additional cost.
- We only ship within New Zealand
- FREE SHIPPING for all orders over $100
South Island Delivery for Butchery Items
Please note that due to COVID related delivery flight limits we are experiencing delays in the delivery of fresh meat products to the South Island. The last thing we want is for your lekker wors to vrot in a courier depot over a weekend or on a holiday.
South Island deliveries are currently taking on average 3-4 working days, dispatching every Tuesday. Last orders to make the Tuesday dispatch is midnight every Monday.
We are doing everything we can to make sure you get your wors as quickly and as fresh as possible.